DispatchStation is Emergency CallWorx's premier application for providing receipt of E9-1-1 calls, dispatching field resources and sending information to mobile users. Call taking and dispatching is available directly from the Map, supporting traditional 9-1-1, Mapped ALI and CAD within the only integrated workflow and reporting system available in the industry.
Core functionality provided with DispatchStation:
- Legacy 9-1-1 (CAMA) and Administrative Call Taking
- i3 Next Generation compliant via "SipWorx"
- ESInet (NENA Standard)
- Select 3rd Party Variations (Contact us for more information)
- Mapped ALI functionality
- Integrated TDD and IRR
- NENA-Compliant workstation
- Easy to use browser technology and user interface
- Integrated VoIP Switch
- Call taking is available directly from the Map
with the support of traditional 9-1-1 and Mapped
ALI features in a single smooth workflow - Standard Interfaces for Time Sync., Printing, Reports, CAD and RMS outputs
- Web portal for real-time data views and Call Detail Reporting
- Provides Legacy CAMA, NG telecom and ALI front end for integrated solution providers
- ECX Message Switch API
- Packaged with professional services as needed
- Web portal for real-time data views and call for service creation
