CallStation delivers call taking and mapping, at a lower cost, for agencies that have a dispatch application, but need to add the latest VoIP, wireless mobile and NG9-1-1 enhancements. Call taking is available directly from the Map with the support of traditional 9-1-1 and Mapped ALI features in a single smooth workflow. CAD interfaces are provided.
Functionality provided with CallStation:
- Legacy 911 and Administrative Call Taking
- Generated by ECX version of Asterisk Business Edition
- "SipWorx" - i3 NG9-1-1 Call Taking option
- Mapped ALI functionality
- Integrated TDD and IRR
- NENA Compliant Workstation capability
- Easy to use browser technology and user interface
- Integrated VoIP Switch
- Call taking is available directly from the Map with the support of traditional 9-1-1 and Mapped ALI features in a single smooth workflow
- Standard Interfaces for Time Sync., Printing, Reports, CAD and RMS outputs
- Web portal for real-time data views and Call Detail Reporting
